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Professor Teaches Windows 10 Tutorial Set
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(Your activation key may be required.)
(Your activation key may be required.)
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Activation Key Instructions
If you are not able to successfully unlock the software you purchased with the activation key that was provided with the product, please try one of the following solutions.
·Got an Invalid Activation Message
The activation key has been entered incorrectly. Be sure to add dashes (-), capital letters and enter all 0’s as zeros.
·Cannot Locate My Activation Key
Locate your activation key on the back of your DVD sleeve
·Exceeded Activation Attempts
This means that the activation key was used more times than allowed. If you need to install the software on more than one of your devices, we offer customers a courtesy activation code reset. You will need to provide proof of purchase/receipt and contact Customer Care at the email below.
·Not Able to Connect to the Activation Server
You may have a program running on your computer that will not allow the software to verify the activation key. Try the following steps to connect to the activation server:
1. Disable any firewall you have running on your computer or wireless router.
2. Ensure you have Internet connection on your computer.
·Can’t Resolve the Activation Key Issue
If you are unable to resolve the activation key issue after trying the solutions above, please e-mail customercare@individualsoftware.com.
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